Thank you for choosing DI Lanka Gems. We look forward to assisting you!Thank you for choosing DI Lanka Gems. We look forward to assisting you!
We would love to hear from you! Whether you have a question about our gemstones, need assistance with an order, or simply want to learn more about DI Lanka Gems, our team is here to help.
You can reach our customer service team via email at info@dilankagems.com or by phone at +94 11 2345678. We’re here to assist you with any inquiries or concerns.
We offer a wide variety of gemstones, including Sapphires, Padparadscha, Spinels, and other precious and semi-precious stones. Our collection features stones of various colors, sizes, and cuts to suit your specific needs.
At DI Lanka Gems, we ensure the authenticity of every gemstone through rigorous quality checks and certification. Each gem comes with a detailed description and, where applicable, a certification from a recognized gemological institute.
Yes, we work closely with skilled artisans to create custom jewelry pieces based on your selected gemstones. Whether you have a design in mind or need assistance, our team can help bring your vision to life.
You can place an order directly through our website. Simply browse our collection, select your desired gemstone, and follow the checkout process. If you need assistance, feel free to contact us.
We accept all major credit cards, bank transfers, and secure online payment methods. Detailed payment options will be provided during the checkout process.
Yes, we offer worldwide shipping. Shipping fees and delivery times vary depending on your location. All shipments are insured and securely packaged to ensure your gemstones arrive safely.
We offer a 14-day return policy on all our gemstones, provided they are returned in their original condition with all documentation. For more details, please refer to our return policy page or contact our customer service team.
Proper care is essential to maintaining the beauty of your gemstones. We recommend storing them in a soft cloth or padded jewelry box, avoiding exposure to harsh chemicals, and cleaning them with a soft, damp cloth. For specific care instructions, please consult our gemstone care guide.
Yes, we welcome you to visit our store in Colombo, Sri Lanka. You can explore our collection in person and receive personalized assistance from our experts.
